Contents

1   ... Scope
2   ... Conclusion of Contract
3   ... Contents of Software Contract
4   ... Customization and Updates
5   ... Terms of Use
6   ... Contractual Penalty
7   ... Copyright
8   ... Liability and Warranty
9   ... Maintenance and Support Services
10 ... Terms of Payment
11 ... Customer Guideline
12 ... Data Protection and Data Security
13 ... Custom-built models
14 ... Confidentiality Provisions
15 ... Closing Provisions

The legal relationship between Arjada GmbH and the Customer shall be subject to Swiss law exclusively.

The sole place of jurisdiction for any possible disputes arising from the legal relationship between Arjada GmbH and the Customer is the place of business of Arjada GmbH. Arjada GmbH, however, may arraign the Customer at the Customer’s place of residence or business or at any other place as well.

Should any provision or provisions that are part of these General Terms and Conditions be found invalid or unenforceable, the validity of the remaining provisions shall remain unaffected by this. In this case the parties to the contract shall substitute the invalid provision with one that comes as close as possible to the intended business purpose of the original provision.

These GTC Arjada, together with the separate contract or written quote agreed upon by the Customer, encompass the entire relevant agreement between the parties regarding the subject matter of the contract. Should individual contract provisions differ from the applicable and binding GTC Arjada, the individual contract provisions shall supersede the GTC Arjada.

Arjada GmbH reserves the right to amend these General Terms and Conditions at any time. Amendments or additions shall be made in writing only and the Customer shall be notified of them by mail or in another appropriate manner. Unless objection is raised by the Customer within one month, the amendments or additions shall be deemed accepted by the Customer.

Birmensdorf ZH, July 2016